MIDLAND CASINO HIRE PRIVACY POLICY

Effective Date: 15 July 2025

Midland Casino Hire Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide to us through our website or other communications.

1. Who We Are

Midland Casino Hire Ltd is a company registered in the United Kingdom, providing fun casino hire services for events across the Midlands. We are the data controller of your personal information.

If you have any questions about this policy or your personal data, you can contact us at:
Email: sales@midlandcasino.co.uk
Phone: 0800 1932122

2. What Information We Collect

Contact information: such as your name, email address, phone number, and postal address.
Event details: such as event date, venue, number of guests, and any special requests.
Payment details: if applicable, for bookings or deposits.
Website usage data: including IP address, browser type, operating system, and browsing behaviour through cookies.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide quotations.
To manage bookings and deliver our services.
To send important updates or confirmations related to your event.
For internal record-keeping and customer service.
To improve our website and services.
With your consent, to send fun money samples in order to send off for print.

4. Lawful Basis for Processing

We process your personal data based on one or more of the following legal bases:

Your consent (e.g., when you subscribe to marketing).
Performance of a contract (e.g., to fulfil a booking).
Compliance with legal obligations.
Legitimate interests (e.g., to improve our services or prevent fraud).

5. How We Share Your Data

We do not sell or rent your personal data to third parties. We may share it with:

Service providers who help deliver our services (e.g., payment processors).
Legal or regulatory authorities if required to comply with legal obligations.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Typically, this will be for 6 years from the date of your last interaction with us.

7. Your Rights

You have the right to:

Access your personal data.
Correct any inaccurate data.
Request deletion of your data.
Object to or restrict processing.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control or disable cookies through your browser settings. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.